Creators managing multiple accounts want the option to have Substy provide a human chat team that can take over conversations from AI Chatter based on Hybrid Mode handoff rules (spend thresholds, subscription duration). Currently Hybrid Mode requires creators to supply their own chatters. A managed service would let them keep AI conversations flowing and hand off high-value fans to Substy-supplied human chatters, removing the need to recruit, train and manage their own team. Would include pricing per chatter or per handoff, SLA, and integration with existing Hybrid Mode triggers.